Many of you know that we have been expanding our office over the last 12 months in order to provide better service, access, and convenience to our patient family. As a result, we are busier than ever, but rest assured that our primary goal is to prioritize your visit to the dental office so that it is always a professional, respectful, and welcoming experience.
This has meant adding more friendly faces to our team to assist you with scheduling, treatment planning, coordinating dental benefits, and answering any financial questions you may have. Not to mention increasing the stakes for our annual staff costume contest at Halloween. October will be here before you know it, so check us out on Facebook and be sure to cast your vote this year.
If you've visited the office recently, you might have noticed our newest addition donning the halls (and decorating the walls). Today, I am delighted to formally introduce you to Kayla, and welcome her to both our business and clinical team.
She started her career in the dental field in 2011. Funnily enough, her arrival to dentistry sounds a lot like Dr. Lake's (the dentist who used to be scared of the dentist), proving once again that fear really can be a great motivator.
"I got into the dental field when I realized how scared I actually was about going to the dentist. I decided to become an assistant to help not only myself, but others, overcome their fear."
Like a lot of people, she was most afraid of the needle, which also explains why her favorite patients are the ones who have dental anxiety. She loves to hear patients say, "That wasn't bad at all, thank you," after a procedure.
Kayla brings with her 5 years of both clinical and administrative experience from her work in an Endodontics office; however, she is excited to join a general practice and learn the different procedures and services we provide, as well as the accompanying technology. She's super pumped about implants.
Kayla is also living proof that it is possible to laugh and have a good time during a root canal. One of her most memorable moments with a patient happened after taking his X-ray, as she was hitting the button to sit the chair back in an upright position. She inadvertently hit the 'down' button, sending the patient in the wrong direction - backwards so his head was almost on the ground. Fortunately, he had a great sense of humor.
"I treat patients as I would want to be treated, patients should always leave feeling comfortable and happy!"
Business Up Front, Party in the Back
No, she doesn't have a mullet. I'm referring to the fact that Kayla has many talents and will be splitting her time between assisting the docs, as well as providing administrative support in our 'front of house.' So, don't be surprised when you hear a perky new voice at the other end of the phone reminding you of your appointment.
And When She's Not Makin' the Bacon...
Kayla doesn't actually like bacon, and while I don't think I've ever met anyone that doesn't enjoy a few rashers on a Sunday morning, we won't judge - too much.
She is, however, like the Energizer bunny, because when she's not at work, she's still working two evenings a week to help her dad run his business. And when she's not at either of her jobs, she is the dictionary definition of a true Mainer. In the winter she goes ice fishing, and she obtained her hunting license a few years ago. While she can shoot a rifle, she hasn't actually shot anything yet. After a camping trip with her husband, Rangeley is officially her favorite place in Maine.
As most you already know, this is an office full of animal lovers, and fits right into the pack. She has two dogs, Quincy, who weighs in at a whopping 7 pounds (a chihuahua) and Jake, who weighs 55 pounds.
Here at Drews Dental, we can legitimately claim that 95% of our staff are native Mainers, most of whom actually grew up in the Lewiston-Auburn area. What this means is that every time you come in for a dental appointment, there's probably only a couple of degrees of separation between you and multiple members of our team. There's six degrees of separation between the team and Kevin Bacon.
Sometimes it can feel a bit like Dark Helmet's family tree around here - and who doesn't want to feel like part of the family, even when it's at the dental office?
"I am your father's brother's nephew's cousin's former roommate"
- Dark Helmet, Spaceballs
The 'Laws of Attraction' say that "like attracts like", and we really can't argue with that.
With her dry sense of humor, high energy, and sensitivity to others (she is the official staff birthday coordinator), Kayla is the fried eggs to our bacon; truly a perfect complement to the team.
We cant wait for you to meet her!
Give us a call at < href="tel:207-782-5308">(207) 782-5308 or contact us to set up an appointment. We're pretty sure Kayla knows which chair switch is which here.